Main Features of Web Hosting & Content Management

* Use SiteWalk to edit your web pages on the fly
* Use FTP to manage your website just like you would with any other web hosting
* Integrated customer database that grows as customers enquire or interact with your website
* Make any type of content secure
* Share and syndicate any type of content using RSS
* Build communities using forums, blogs and collect customer comments on any type of content
* SEO integration into Google, Yahoo and Windows Live
* Sophisticated ready-to-go reporting, no need to add any code to your web pages

Publish any type of Content

* Announcements, FAQs, Literature
* Set Release and Expiry dates on your content
* Make any type of content secure
* Share and syndicate any type of content using RSS
* Create micro-communities by allowing customers to comment on any type of content
* Create your own type of searchable content using Web Apps (All-in-One solution only)

Integrated Customer Database

* Grow your customer databased every time your customers enquire or interact with your website
* Keep a history of all past customer enquiries
* Allow customers to view their past enquiries via secure "member only" areas
* Allow customers to keep their details updated via secure "member only" areas
* View on a per customer basis details on every action they've taken on your site
* Customize and extend the Customer Database to suit your business (All-in-One solution only)

Manage your Website and Web Pages

* Use SiteWalk to edit your website on the fly
* Use a Microsoft Word like WYSIWYG editor to edit web pages
* Use Module Manager to add business functionality without any programming
* Make web pages secure
* Archiving & Rollback for every web page and template
* Automatically creates a working copy of web page until you publish
* Apply content approval rules to any web page or template
* Use templates to create a consistent look and feel
* Use FTP to upload and download web pages
* Work directly inside Dreamweaver using our plugin Triangle

RSS

* Create an unlimited number of RSS channels
* Syndicate and share any type of content e.g. blogs, web pages, news and announcements, FAQs etc
* Set update frequency of your RSS channels
* Reports on RSS usage and items selected from within a feed

Secure "Member Only" Areas

* Make any type of content secure (web pages, announcements, Blogs, FAQs, Forums etc)
* Manage your customers' access to any secure area
* Set expiry date for customer access to any secure area
* Easily email login details to every customer in a secure area
* Report on customer logins to each secure area

Website Reporting

* Comprehensive reporting without having to add a single line of code to your web pages
* Geo-location reporting. See a map of the world world.
* Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
* Detailed reporting on every type of content
* Search engine reporting, e.g. search phrases, when your site has been indexed and more
* Sophisticated customer reporting framework.
* Filter on any system or custom field
* Save any report and run later
* Export any report to Microsoft Excel for further analysis

Web Form Builder

* Build customer enquiry web forms without any programming
* Add any number of custom fields to your web form to suit your business
* Automatically captures and populates every enquiry in your customer database
* Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS.
* Report on web form submissions including custom fields and easily export to Microsoft Excel
* Allow customers to upload files within web forms
* Allow real-time credit card processing within web forms, e.g. process donations (All-in-One solution only)
* Allow refer-a-friend functionality within web forms
* Add Image Verification to web forms to stop spam submissions by bots
* Allow customers to subscribe to one or more campaign lists within web form (All-in-One solution only)
* Automatically subscribe customer to a Secure Zone upon submission of a web form
* Easily add web form to any web page hosted at GB or elsewhere
* Customize the landing page customers see after submitting an enquiry
* Customize auto responder email sent to customers after they make an enquiry

Build Communities with Forums

* Create any number of forums
* Set moderation level on new customer posts
* Customers can subscribe to any thread and be notified when new posts are added
* Make any forum secure
* Set release and expiry date on your forms
* Reporting on forum usage
* Easy to use administrative interface for managing threads and posts
* Limitless customizability of forums

Amplify your voice with a Blog

* Full blogging platform
* Customers can leave comments on any blog post
* Approv all incoming trackbacks
* Trackbacks to any other blog
* Permalink
* Set release dates for blog entries
* Tagging and Tag cloud module
* Blog calendar module
* Recent blog post module
* Blog post by month module
* Report on blog post readership
* Integrated RSS channel for each blog
* Make your blog secure
* Limitless customizability of blogs

Photo Galleries

* Create any number of photo galleries
* Easily add a photo gallery to any web page
* Add a description to any photo
* Customize layout and appearance of photo galleries

Ad Rotators

* Create any number of ad rotators
* Rotate images, HTML snippets or Flash objects
* Report on number of impressions, click thrus for any period

Meta Data

* Built-in meta data framework
* Create your own meta data tags and easily add them to any web page

Main Features of eCommerce

* Sell real products or e-Products
* Give individualized discounts to any customer for any catalogue
* Integrated customer database that grows as customers buy or interact with your online shop
* Inventory Control
* Cross and upsell features
* Multi-currency support
* Sell Gift Vouchers
* SEO integration into Google, Yahoo and Windows Live
* Sophisticated ready-to-go reporting, no need to add any code to your web pages
* Limitless customizability

Integrated Customer Database

* Keep a history of all past customer purchases
* Give loyal customers individualized discounts. You can apply a different discount for every catalogue and every customer
* Allow customers to view their past orders and even redownload any e-Products previously purchases via secure "member only" areas (All-in-One solution only)
* Setup reoccurring orders and payments. Automatically emails invoices to customers
* Customize and extend the Customer Database to suit your business (All-in-One solution only)

Catalogues & Products

* Setup an unlimited number of Catalogues & Products
* Set Release and Expiry on any Catalogue or Product
* Sell e-Products. Limit how many times and where they can be downloaded from
* Set product weight / volume for any product to control the shipping options that are displayed
* In addition to the 2 default images for every product, choose up to 10 preview images for any product. The system will automatically generate thumbnails
* Use Buy and/or Get-a-Quote option for checkout. Buy option will force customer to pay for goods. Quote option
* Make any catalogue secure (All-in-One solution only)
* Selectively hide prices. For any catalogue hide product prices on the public site and display for existing customers
* Configure the order in which catalogues or products are ordered (put popular products first)
* Use sophisticated product search module to allow customers to search by keywords, within a catalogue, within a price range and choose how they want the products listed
* Put any product On Sale. This crosses out the products retail price. E.g. was $199 now only $99.
* Collect customer comments on any product (All-in-One solution only)
* System utilizes Ajax technology for better customer experience

Easier management of your Online Shop

* For faster management use Import feature to manage your entire online shop including products, pricing, catalogues, grouping, inventory control and more from a single Excel file
* Export your entire product catalogue in one click. Make changes and re-import
* Or use web-based interface to manage your online shop

eCommerce Reporting

* Sophisticated e-commerce reporting framework
* Sophisticated customer reporting framework
* Track sales and payments
* Track abandon rates and where customers abandon in online shop
* Report on top Catalogues and Products. By amount or quantity sold
* Report on Shipping Options and popularity
* Report on Discount Codes and redemption
* Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
* Geo-location reporting. See a map of the world world
* Track usage for any catalogue or on an aggregate basis
* Track usage for any product or on an aggregate basis
* Save any report and run later
* Export any report to Microsoft Excel for further analysis

Customize your Online Shop

* Limitless customizability of the online shop and the checkout process
* Limitless customizability of invoice / quotes emailed to customers

Inventory Control

* Complete inventory control. Optionally hide products from shop if out of stock
* Allow any out-of-stock product to be pre-ordered
* Set re-order threshold and be notified when product stock level falls below a certain quantity

Multi-Currency Support

* Sell global, act local with multi-currency support
* Set prices for products in any currency
* Setup shipping options for various countries
* Setup tax codes for various countries
* Support for many payment gateways throughout the world

Upsell, Cross sell and Product Grouping

* Group similar products together, e.g. By size or by color, Small Shirt, Medium Shirt, Large Shirt
* Increase sales using Cross/Upsell by relating products together. E.g. relate cell phone with charger and car kit.
* Display related products separately or as checkboxes so the customer can add them to cart at the same time as buying the main product
* Or use product attributes to create any number of drop downs to collect information from customers when they add products to the cart, e.g. Size, Color, Style, Gender

Affiliate Programs

* Setup any number of Affiliate Programs
* Report across an Affiliate Program or measure an individual affiliate's performance
* Reward your affiliates based on the actions the customers they refer make, e.g. purchases made (and amounts), enquiries made etc.
* Easily email Affiliate Program details to subscribers of an Affiliate Program

Gift Vouchers

* Create any number of Gift Vouchers with any dollar value
* Gift Vouchers can be redeemed to buy products in your online shop

Payment Gateways

* Integrated with popular payment gateways throughout the world
* Offer COD / Check options at checkout
* Offer PayPal as a separate payment gateway
* Integrated with World Pay for a wide range of currency support
* Google Checkout
* Use Process Offline and process payment using existing POS system

Discount Codes

* Create any number of discount codes
* Set your own discount rates
* Set release and expiry of discount codes

Shipping Options

* Setup any number of shipping options for different countries
* Set minimum and maximum weight and volume restrictions for any shipping option
* Apply your tax code/rate to any shipping option
* Integrated with USPS, FedEx and Australia Post for real-time shipping charge calculation

Tax Codes

* Create any number of tax codes and rates for any country that you operate
* If in USA automatically apply relevant state tax rate at checkout to products and shipping charges
* Apply tax codes easily to products and shipping charges

XML Feeds

* XML feed of all products to use with 3rd party affiliate network such as ClixGalore

Main Features of Email Marketing

* Choose over 200+ design templates
* One-off and loyalty based campaigns
* For the first time go beyond open rates and bounces reporting and see what actions customer take
* Integrated customer database that grows as customers subscribe or interact with your website
* Use the Customer Report Generator to dice and slice your customer database for better targeting and results
* Systems to increase email deliverability and reducing spam

Email Marketing

* Send One-Off Emails
* Setup Birthday Loyalty Campaigns, e.g. setup one campaign to automate saying happy birthday to your customers on their birthday
* Setup Anniversary based campaigns, e.g. based on previous holiday purchase, automate reminder in 6-months or 12-months
* Setup Multi-Part email newsletter series. E.g. Customer signs up and receives issue 1 on sign-up, issue 2 a few days later, issue 3 a few days after that and so forth
* HTML or Text Emails (HTML emails contain text version also)
* Send a campaign to any customer group or your entire customer database
* Preview your campaigns by emailing it to yourself or any one else before finalizing

Integrated Customer Database

* Grow your customer databased every time your customers subscribe or interact with your website
* Centrallly manage your customer's campaign subscriptions
* A full history of past campaigns sent to each customer including open rates, actions taken and links clicked
* Increase your sales by utilizing up to 5 anniversary dates for each customer, e.g. date of last holiday booked, date of last car service. Use loyalty campaigns to automate communication around these key events on a one-on-one basis
* Customize and extend the Customer Database to suit your business (All-in-One solution only)

Lists

* Create unlimited number of lists for better targeting and results
* Use customer report generator to dice and slice your customer database
* Easily add a subscription box to any web page hosted at GB or elsewhere to allow customers to subscribe to your newsletters
* Customize the landing page customers see after subscribing to your list
* Customize auto responder email sent to new subscribers after they subscribe
* Double opt-in mechanism
* Be notified via email every time a customer subscribes to a list

Email Marketing Reporting

* Track Open Rate of HTML emails
* Track Links clicked and most popular links (available for both HTML and Text formatted emails)
* For the first time track customer Actions e.g. customer made a purchase, customer made an enquiry and so forth (All-in-One solution only)
* Track bounce rates
* Track customer unsubscriptions from your campaigns
* Live Feed
* Sophisticated customer reporting framework
* Filter on any system or custom field
* Save any report and run later
* Export any report to Microsoft Excel for further analysis

Email Deliverability & Spam Control

* Double Opt-In mechanism
* Unsubscribe link on all newsletters
* From email address verification

Main Features of Lead Management

* Build any number of customer enquiry web form without any programming
* Easily add your web forms to a web page hosted at Business Catalyst or any other hosting company
* Use customizable business workflows to setup notifications via email or SMS when customers enquire
* Use the Customer Report Generator to dice and slice your customer database

Integrated Customer Database

* Grow your customer databased every time your customers enquire or interact with your website
* Keep a history of all past customer enquiries
* Allow customers to view their past enquiries via secure "member only" areas (All-in-One solution only)
* Allow customers to keep their details updated via secure "member only" areas (All-in-One solution only)
* View on a per customer basis details on every action they've taken on your site
* Customize and extend the Customer Database to suit your business (All-in-One solution only)

Web Form Builder

* Build customer enquiry web forms without any programming
* Add any number of custom fields to your web form to suit your business
* Automatically captures and populates every enquiry in your customer database
* Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS.
* Report on web form submissions including custom fields and easily export to Microsoft Excel
* Allow customers to upload files within web forms
* Allow real-time credit card processing within web forms, e.g. process donations (All-in-One solution only)
* Allow refer-a-friend functionality within web forms
* Add Image Verification to web forms to stop spam submissions by bots
* Allow customers to subscribe to one or more campaign lists within web form (All-in-One solution only)
* Automatically subscribe customer to a Secure Zone upon submission of a web form
* Easily add web form to any web page hosted at GB or elsewhere
* Customize the landing page customers see after submitting an enquiry
* Customize auto responder email sent to customers after they make an enquiry

Lead Management Reporting

* Sophisticated customer reporting framework.
* Filter on any system or custom field
* Save any report and run later
* Export any report to Microsoft Excel for further analysis

Web Apps

* A framework to create any type of content, e.g. job listings, real-estate listing, a car catalogue etc using a point-n-click approach
* Create any number of web apps (web applications)
* Use various modules to easily publish web apps on your website, e.g. all web apps, latest web apps, random web app, web apps within a classification and so forth
* Allow customers to search within any web app on your site. The system will generate a search form that matches the schema of your web app.
* Allow customers to submit, edit and delete web app items via your website. Optionally you can be notified when they do.
* Make any web app item secure
* Easily share and syndicate any web app items using RSS
* Allow customers to submit comments on any web app item
* Report on web apps and drill down to see item usage

Bookings

* Allow customers to book into events
* Automatically manage capacity
* Use inbuilt follow-ups framework to remind attendees of upcoming events
* Collect payments with bookings
* Customize the landing page customers see after booking
* Customize auto responder email sent to customers after they make a booking
* Sophisticated customer report generator to allow to generate and save booking-related reports

POP Email

* POP3 email. Use with Outlook, Thunderbird or any other popular email program
* Web mail interface
* Unlimited Aliases for each mailbox
* Catch-all address
* Out of Office Auto Responder
* Mail Forwarding